Policies
REFUNDS
Refunds will be honored within 14 days of purchase with original receipt (less shipping costs). Refunds are issued in accordance with the original method of payment. Refunds on check purchases will be given after 10 business days. Returned merchandise must be unused and in original condition.
RETURNS
Please take time to read this important information.
- Please call or email the shop to explain the nature of the return.
- Returns will not accepted without approval from a Laura Pearce Ltd. team member.
- Make sure items are in their original product boxes.
- LPL will issue you an insured UPS return label and will deduct that cost from your original total.
CUSTOM & SPECIAL ORDERS
- All custom pieces are considered final sale and cannot be returned.
- Special order items are not returnable or exchangeable. Special orders are defined as: 1) Any non-inventory purchase. 2) Any stock item custom made or altered at customer request (i.e. sizing)
HOLIDAY RETURNS/EXCHANGES
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All holiday returns or exchanges must be completed by January 14, 2025.
If you have any questions about our return policy, please contact us at 404.350.9207.